Q: How can I book a manicure with Nailbreak?
A: At Nailbreak we work closely with the HR team at your office to provide convenient and beautiful manicures. If Nailbreak is new to your office, you can submit a 'Booking Request', to get the ball rolling. We make it easy for companies to work with us by handling payment, scheduling, answering any queries and also providing all marketing material. We require a minimum of 5 manicures per booking, so rally the troops and book in a pamper day for your team!
Q: What about payment, bookings & cancellations?
A: Once your booking request has been approved, we will send you a confirmation email with a link to pass onto your colleagues. The link will lead you to our online booking system where you can choose an allocated time and make payment prior to your service. Cashless payments make your experience hassle free and keep your nails smudge free! If you need to cancel or change a booking, you may do so up to 3 hours prior to your booking time and we will issue a full refund. We understand your schedule can get chaotic but please understand that due to our strict time schedule, If you arrive 5 minutes late to your appointment we may only be able to give you a polish change.
Q: What if I have on Acrylics, Gels & Shellac?
A: We try and use the least toxic Australian Made products made available to us. We do not provide the option to apply or remove Acrylic, Gel or Shellac products. This does not restrict you from experiencing one of our manicures as we can still shape, massage and polish your nails.
Q: What is your sanitation process?
Q: What products do you use?
Q: Who are your Manicurists?
A: We pride ourselves on upholding high standards of hygiene here at NailBreak. items used in your service that cannot be sterilised e.g. nail files & orange sticks, are disposed of or made available for you to take home. Our tools are sanitised with hospital grade disinfectant and sealed in packs, each client gets a fresh pack!
A: The products we use on you are not premium products, but are also ethically produced and use mostly natural ingredients. Read more about these products here.
A: We are a friendly and talented team here at Nailbreak, all of our staff are certified Nail Manicurists and technicians who pride themselves on providing efficient services that you can rely on.